Skip to the main content
Independent locksmith in Sheffield, you speak to Sam
- No call out fee
- No VAT to pay
5.0 on Google 200+ reviews
5.0 on Google 200+ reviews
Contact Sam at Prime Locksmiths in Sheffield
Sam answers the phone at Prime Locksmiths himself, on 07842 685254, 24 hours a day. He is the locksmith who comes out, so the price, the arrival time and the parts are settled on that first call rather than passed to anyone else. If you are locked out now, call or send a WhatsApp message. If the job can wait, send the details with the form and Sam replies with a price.
- CoveringSheffield, Rotherham, Barnsley
- Usually30 minutes or less
- PhoneAnswered 24 hours
- PriceNo call out fee, no VAT
- No call out fee and no VAT on any bill.
- Price given on the phone before Sam sets off.
- Within 30 minutes or less, unless Sam is already on a job.
- Rated 5.0 on Google from 200+ reviews.
- Call Sam on 07842 685254The fastest way. Sam answers himself, day or night.
- WhatsApp 07842 685254Send a photo of the door, the lock or the handle.
- info@primelocksmiths.co.ukLandlord and letting agent work, quotes and invoices.
- Answered 24 hours, every dayLate night call outs for lockouts in and close to Sheffield.
Send Sam the job details
For jobs that are not urgent, send the door type, the lock and what has happened. Sam replies himself with a price and the days he is free. If you are locked out now, call or WhatsApp him instead.
Which Way to Contact Sam and When
There are four ways to reach Prime Locksmiths, and the right one depends on how urgent the job is.
| Way to contact | Best for | When Sam sees it | What comes back |
|---|---|---|---|
| Phone 07842 685254 | Lockouts and anything that cannot wait | Straight away, 24 hours a day | A price and an arrival time on the call |
| WhatsApp 07842 685254 | Sending a photo of the door, the lock or the handle | Straight away, unless Sam is on a job | A price once he has seen the photo |
| Contact form | Lock changes, upgrades and work booked ahead | Between jobs and at the end of the day | A reply from Sam with a price and dates |
| Email info@primelocksmiths.co.uk | Landlord and letting agent work, and invoices | Between jobs and at the end of the day | A written quote or an invoice |
Calling is the fastest of the four, because Sam answers the phone himself rather than passing it to an office. A photo sent on WhatsApp is the next best thing, because the handle, the cylinder and the way a door sits in its frame tell him what the job needs before he loads the van.
For a lockout, call rather than send a message. The job is priced on the call and Sam sets off while you are still on the phone.
What to Have Ready When You Call
Five answers let Sam price the job on the first call instead of ringing back.
- What has happened, for example the key turns and the door will not open, the handle has gone floppy, or the key is snapped in the lock.
- The door it is on, which is usually uPVC, composite, wooden, aluminium or a patio door.
- The lock you can see, which is usually a euro cylinder with a handle, a mortice lock with a key, or a night latch on the inside.
- The address and the postcode, so Sam can give you an honest arrival time rather than an estimate.
- Proof that you live there, such as a bill, a tenancy agreement or photo ID with the address, which Sam checks before a locked door is opened.
None of this needs to be exact. A photo sent on WhatsApp answers the second and third point on its own, and Sam works the rest out when he arrives.
What Happens After You Send the Form
The form goes to Sam, not to an office or a call centre, and the reply comes from him.
- Sam reads the details and asks for a photo if the door or the lock is not clear.
- He gives you the price for the job, with no call out fee and no VAT added.
- You agree a day and a time, usually within a few days for work that is not urgent.
- He arrives with the parts on the van, finishes the job in one visit where he can, and the work carries a 12 month parts and labour warranty.
Work sent through the form is quoted at the same price as work booked on the phone. If the job turns urgent while you are waiting for a reply, call instead and the form can be ignored.
Areas Sam Comes Out To From Sheffield
Sam reaches every area he covers within 30 minutes or less, unless he is already on a job, in which case he tells you the longer time when you call. He travels up to 45 minutes for a job.
The areas are Rotherham and Sheffield, where most of the work is, then Barnsley, Doncaster, Chesterfield, Dronfield and Worksop, and every town and village inside them is listed on the areas covered page with the travel time for each. Sam gives the real travel time for each of them when you ring, because the far edges take longer than the towns next to Sheffield.
Prime Locksmiths is a mobile locksmith service and works from the van, so there is no shop or counter to visit. Sam comes to the property instead, which is why the address and the postcode matter more than anything else on the first call.
Prime Locksmiths Reviews From Sheffield Customers
Prime Locksmiths holds a 5.0 rating on Google from 200+ reviews, and the points customers raise most often are the price given before the job, new door handles fitted well, front door repairs and the absence of a call out fee.
Locksmith Jobs Sam Is Called Out For
Most calls to Prime Locksmiths are one of four jobs, and each one has a page with the parts, the causes and the usual fix set out in full.
uPVC Door Repair and Mechanism Replacement
Gearbox repairs, full multipoint mechanisms and doors that will not lock or open.
New cylinders, mortice locks and night latches after a move, a lost key or a tenant leaving.
Damaged locks and doors secured again the same day after a break in.
Rotherham town, Rawmarsh, Maltby, Dinnington, Wickersley and Bramley.
Questions About Contacting Prime Locksmiths in Sheffield
Short answers on the number, the hours, the reply time, quotes and what to have ready. If your question is not here, call Sam on 07842 685254.
What is the phone number for Prime Locksmiths
The number is 07842 685254, for both calls and WhatsApp messages. Sam answers it himself, 24 hours a day.
Who answers the phone at Prime Locksmiths
Sam answers it. Prime Locksmiths is one locksmith, so the person who takes the call is the person who comes out, and you can read about Sam before you call.
Can I call in the middle of the night
Yes. The phone is answered 24 hours a day and Sam comes out late at night for lockouts in and close to Sheffield. Other jobs that come in late at night are booked for the next day, and what happens on an emergency call out is set out in full.
How quickly will Sam get to me
Sam reaches every area he covers within 30 minutes or less, unless he is already on a job, in which case the wait is a little longer and he tells you the honest time when you call.
Will I get a price before Sam arrives
Yes. Sam gives you the price on the phone before he sets off, and the how the price is worked out is explained, including the four things that move the figure with no call out fee and no VAT added.
Can I send a photo of my door or lock
Yes. Send it on WhatsApp to 07842 685254. A photo of the handle, the cylinder and the edge of the door is usually enough for Sam to price the job and know what it needs. The lock itself is measured at the door.
How can I pay
However suits you. Sam carries a card machine, and he takes bank transfer or cash, with payment taken once the job is done rather than before it starts.
Do you charge for a quote
No. Quotes are free, whether they are given on the phone, over WhatsApp or by email, and there is no call out fee if you go ahead.
How long does a reply to the form take
Sam replies between jobs and at the end of the day. For anything urgent, call 07842 685254 instead, because the phone is always faster than the form.
Can I visit a shop or an office
No. Prime Locksmiths is a mobile service that works from the van, so Sam comes to the property rather than you coming to a counter.
Do you cover Doncaster
Yes. Doncaster is covered along with Rotherham, Sheffield, Barnsley, Chesterfield, Dronfield and Worksop. Ring and Sam will tell you how long he will be.
Can a landlord or letting agent book work
Yes. Send the property address and the work needed by email to info@primelocksmiths.co.uk, and Sam quotes, books the job with the tenant and invoices the landlord or the agent.
What do I need to show when I am locked out
Proof that you live at the property, such as a bill or bank statement with the address, a tenancy agreement or photo ID with the address. If the documents are inside, Sam checks them once the door is open.