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Prime Locksmiths

5.0 on Google 200+ reviews

Prime Locksmiths Reviews From Sheffield Customers

Prime Locksmiths holds a 5.0 rating on Google from 200+ reviews, and every one of them is about the same person, because Sam does every job himself. The reviews below are pulled live from the Google business profile rather than copied into the page, so what you read here is what is on Google, including anything written tomorrow. Nothing is selected, shortened or edited.

  • A 5.0 rating from 200+ Google reviews
  • Pulled live from the Google profile, not copied in
  • Written about one locksmith rather than a rota of subcontractors
  • Covering Sheffield, Rotherham, Barnsley and Chesterfield
  • Over 2,000 jobs completed since 2022
  • Unedited, including the order they appear in
  • Every review is about Sam, because nobody else does the work.
  • Published live from Google, so nothing can be filtered on the way through.
  • The four things customers mention most are listed further down this page.
  • 12 month parts and labour warranty on every lock and mechanism fitted.
Sam, the Sheffield locksmith every Prime Locksmiths review is written about
Sam, the locksmith reviewedEvery review on this page is about one person

Every Google Review, Unedited and In Full

The widget below is the Google business profile itself rather than a copy of it. It shows the rating, the review count and the reviews in Google order, and it updates when a new one is left.

What Customers Mention Most in the Reviews

Four themes come up again and again across the reviews, and they are worth naming because they describe what the service actually is rather than how good it sounds.

  • Transparent pricing, which is the most mentioned theme of all and comes from the figure being agreed on the phone and not moving.
  • New handles, which reflects how much of the work is handle and mechanism repair rather than lockouts.
  • Front door repair, which is the single most common job and the reason most people ring.
  • No call out fee, which customers tend to mention because they expected one.

Why One Locksmith Changes What a Review Means

A review of a locksmith business with several engineers tells you about the business. A review of Prime Locksmiths tells you about Sam, because he answers the phone, drives the van and does the work.

That matters in a trade where the booking service and the person at your door are often different companies. When a national service takes the call, the review you read may be about an engineer who will never be sent to you. Here the reviews and the person are the same thing.

It also means the reviews cover the whole job rather than part of it. The person who quoted the price is the person who finished the work, so a review about the price and a review about the repair are describing the same visit.

How Prime Locksmiths Handles a Bad Review

No business with 200+ reviews should claim it has never had a problem, so here is the position. If a job is not right, Sam comes back and puts it right, and there is no call out fee for the return visit.

Every lock and mechanism fitted carries a 12 month parts and labour warranty, and the no fix no fee rule means you pay nothing when a job cannot be completed. Those two together are what a review cannot tell you in advance, because they only matter when something has gone wrong.

How to Check a Locksmith Before You Ring

Reviews are only worth reading if you know what to look at, and four checks separate a real local locksmith from a booking service with a local sounding name.

  1. Check whether the reviews name a person. A profile full of reviews that never mention anybody by name usually belongs to a service that sends whoever is nearest.
  2. Check the address on the Google profile. A national service often lists a virtual office in a town it does not work from.
  3. Check whether the number is a mobile answered by the locksmith or a call centre line. Ring it and see who picks up.
  4. Check what the reviews complain about as well as what they praise, because the pattern in the low ratings tells you more than the five star ones.

Those four checks are worth running on anybody, including this business. The Google profile for Prime Locksmiths is public, the number is a mobile answered by Sam, and the reviews name him because he is the one who turns up.

The thing none of the four checks will tell you is the price, because no review can promise what your job will cost. That is settled on the phone before anybody travels.

Where Else Prime Locksmiths Is Reviewed

Google is the only place Prime Locksmiths asks for reviews, which keeps them in one place and makes them easy to check. The profile is public, so you can read them on Google rather than taking this page at its word.

Sam is also listed with the National Locksmith Network, whose logo appears in the footer of every page on this site. He does not buy directory placements or badges that are sold rather than earned.

Posted on Google Google
Richard Smedley 31 profile picture
Richard Smedley 31
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Went above and beyond to solve my issue, quick response and great service.
Posted on Google Google
Joao profile picture
Joao
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Huge shoutout for fixing my door mechanism! Arrived right on time, diagnosed the issue within minutes, and had it working smoothly in no time. Super professional, friendly, and left the area spotless. Highly recommend!
Posted on Google Google
Vickie Acott profile picture
Vickie Acott
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Couldnt believe how quickly Sam came . Fixed the lock super quick and adjusted the door too , as a bonus ! Not often you get this kind of service !! Thankyou
Posted on Google Google
Richard Mason profile picture
Richard Mason
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I wanted to deal with a locally based professional directly not through an extra layer of I don’t know what . What I got was just that . Add on skill and a determination to do a thorough job at a fair price . Job done could not be happier . Highly recommended!!!
Posted on Google Google
Steve Berry profile picture
Steve Berry
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing, honest, speedy service, a rarity to find someone trustworthy nowadays but Sam was friendly, honest, up front about costs and repairs went out of his way and beyond to help and give advice. And on top of that did an excellent job. I would 100% recommend Prime Locksmiths to anyone. If you're looking for a skilled, down to earth, knowledgeable, trustworthy locksmith and want to support a local business then I wouldn't hesitate to recommend this company.
Posted on Google Google
Yousaf Ahmed profile picture
Yousaf Ahmed
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was recently on the receiving end of an attempted burglary where the lock was almost broken in to. Around midnight I was searching for someone to replace my door lock and handle and put on an anti-snap lock. I came across Sam and he responded very promptly, and arranged the earliest appointment to see me. The service was very quick and the quality of the work was excellent. Sam also gave some great advice along the way. Thank you for your help at such short notice.
Posted on Google Google
Philip Green profile picture
Philip Green
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Although not an emergency Sam arrived promptly, diagnosed problem and gave an estimate to repair fixed problem ,very reasonable cost Would recommend.
Posted on Google Google
Unknown Unknown profile picture
Unknown Unknown
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Would like to thank Prime Locksmith's. Was reasonable in price, came on time and did the job really good. Will definitely be recommending to my family and friends.
Posted on Google Google
Liz rix profile picture
Liz rix
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent. My front door was quite tricky to sort out. Gave me price for work prior to starting and advised me of any extras there may be(there weren't any). Explained what he was doing and why. Went over and above work requested to ensure everything was as it should be. Good price. Prompt work. Would definitely recommend.
Posted on Google Google
Andrew Steed (deetswerdna) profile picture
Andrew Steed (deetswerdna)
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a great experience with Sam, who replaced our front door locking system. From the start, he was professional, friendly, and clearly knew his trade inside out. He explained the options in a way that actually made sense, didn’t push anything unnecessary, and helped us choose a solution that felt secure and good value. The work itself was done efficiently and to a really high standard and everything feels solid and works smoothly, which is exactly what you want with something as important as your front door security. He also made sure everything was tidy before leaving, which we really appreciated. What stood out most was how reliable and straightforward he was—turned up when he said he would, communicated clearly, and took pride in doing the job properly. He clearly cares about his work to a high standard and it shines through in how he works. Wouldn’t hesitate to recommend Sam to anyone needing a locksmith. Honest, skilled, and genuinely helpful. He will be out locksmith moving forward :)

Book the locksmith these reviews are about

Send a photo of the door from the outside with the lock and the handle in frame, and Sam replies with what it needs and what it costs. If you are locked out right now, call or WhatsApp him instead of sending a message.

The Work These Reviews Are About

The jobs customers are describing in the reviews are these, each one set out in full on its own page.

uPVC Door Repair

The most reviewed job, and the most common call Sam gets.

Emergency Locksmith

Lockouts opened without damage, day or night.

Lock Change

Locks changed after a move, a split or a lost key.

Anti Snap Locks

TS007 3 star cylinders measured and fitted flush.

Questions About These Reviews Answered

Short answers on where the reviews come from, whether they are edited, what customers mention most and how to leave one. If your question is not here, call Sam on 07842 685254.

Are these reviews real

Yes. They are pulled live from the Google business profile rather than typed into this page, which means they cannot be edited here and anything new appears automatically. You can read the same reviews on Google.

How many reviews does Prime Locksmiths have

Over 200, at a 5.0 rating. The exact number changes as new ones are left, and the widget on this page shows the current figure rather than a number written into the text.

Are any reviews hidden or filtered

No. The widget shows the profile in Google order with nothing removed. Picking favourable reviews to display is exactly what makes review sections on websites worthless.

Who are the reviews actually about

Sam, every one of them, because he does every job himself. There is no rota of engineers behind the business, which is set out on the Sam, the locksmith reviewed page.

What do customers mention most often

Transparent pricing, new handles, front door repair and the absence of a call out fee. Those four come up more than anything else across the reviews.

Has Prime Locksmiths ever had a complaint

Any business doing thousands of jobs will have something go wrong eventually. The position is simple. Sam comes back and puts it right, with no call out fee for the return visit and a 12 month warranty on parts and labour.

Can I leave a review after a job

Yes, and it is appreciated. The Google profile is linked from the footer of every page on this site, and a review takes a minute. There is no incentive offered for leaving one.

Do you pay for reviews or badges

No. Google is the only place Prime Locksmiths asks for reviews, and no directory placement or trust badge is bought.

Does a 5.0 rating mean the cheapest price

No, and the reviews do not claim it. What they describe is a price agreed before the work and not changed afterwards. What moves that price is explained separately rather than promised here.

Which areas do the reviewers come from

Mostly Sheffield, with Rotherham and Barnsley next, and some from Chesterfield and the villages between them. Coverage by town is set out on the locksmith in Rotherham page and the other area pages.

How long has Prime Locksmiths been trading

Since 2022, with over 2,000 jobs completed. The reviews have built up over that period rather than arriving in a burst.

How do I book the locksmith in these reviews

Call or WhatsApp 07842 685254, or send a photo of the door for anything that is not urgent. Every way of reaching him is on the contact page.