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Independent locksmith in Sheffield, you speak to Sam
- No call out fee
- No VAT to pay
- No weekend surcharge
5.0 on Google 200+ reviews
Independent locksmith in Sheffield, you speak to Sam
5.0 on Google 200+ reviews
5.0 on Google 200+ reviews
Sam Gregory is the locksmith for Chapeltown and the villages around it in north Sheffield. He is based a few miles down the road, so Chapeltown is one of the quickest calls he gets, and the person who answers the phone is the person who turns up. Lockouts, door repairs and lock changes are all priced on the phone first, with no call out fee and no VAT.

Chapeltown calls fall into six kinds of job, and all six are door or window work on a house. The list runs from what Sam is rung about most often down to what comes up least.
A rim cylinder change is the one Chapeltown asks for most. The photograph at the top of this page is an ERA rim cylinder fitted to a green composite door in Chapeltown, which took one visit and left the door locking properly on the same key pattern throughout the house. When the cylinder is a euro profile rather than a rim one the job is the same idea with a different part, and that is covered on the lock change page.
Sam reaches most Chapeltown addresses in well under 30 minutes, because he works from north Sheffield and Chapeltown is a few minutes up the A61. That matters most on a lockout, where the wait is the whole problem.
The honest exception is the same one that applies everywhere. Sam works alone, so if he is already under a door somewhere else the wait is longer, and he tells you how long rather than giving an arrival time he cannot keep. Being close by means he is often the right person to ring late at night, which is not true of every area he covers.
Chapeltown sits in a cluster of north Sheffield villages, and Sam covers all of them as one patch rather than treating each as a separate trip.
Thorpe Hesley is worth naming on its own, because it sits just over the Rotherham boundary and people there are often told they are outside a Sheffield locksmith patch. Sam covers it, and the drive is shorter than the one into the middle of Sheffield.
Three kinds of front door turn up again and again in Chapeltown, and each one fails in its own way.
The rim cylinder on a wooden or composite door is the easiest of the three to put right, because it unscrews from the inside and swaps in minutes without touching the door. A multipoint mechanism is a longer job and a dropped composite door is an adjustment rather than a part. Knowing which of the three you have is most of knowing what the visit will involve.
Five things decide the price of a job in Chapeltown, and none of them is the street you live on. Sam gives the figure on the phone and that figure is what you pay.
There is no call out fee, no VAT and no weekend surcharge, and nothing is added for a second visit if a part has to be ordered. Sam takes card, bank transfer or cash once the job is done. If the price changes when he sees the door he says so before starting, and you can say no without owing anything.
Prime Locksmiths holds a 5.0 rating on Google from 200+ reviews written by customers across Sheffield and the surrounding towns. The reviews below come straight from the Google profile and are not selected or edited here.
EXCELLENT
Based on 202 reviews
Posted on Google![]()
Richard Smedley 31Trustindex verifies that the original source of the review is Google.
Went above and beyond to solve my issue, quick response and great service.Posted on Google![]()
JoaoTrustindex verifies that the original source of the review is Google.
Huge shoutout for fixing my door mechanism! Arrived right on time, diagnosed the issue within minutes, and had it working smoothly in no time. Super professional, friendly, and left the area spotless. Highly recommend!Posted on Google![]()
Vickie AcottTrustindex verifies that the original source of the review is Google.
Couldnt believe how quickly Sam came . Fixed the lock super quick and adjusted the door too , as a bonus ! Not often you get this kind of service !! ThankyouPosted on Google![]()
Richard MasonTrustindex verifies that the original source of the review is Google.
I wanted to deal with a locally based professional directly not through an extra layer of I don’t know what . What I got was just that . Add on skill and a determination to do a thorough job at a fair price . Job done could not be happier . Highly recommended!!!Posted on Google![]()
Steve BerryTrustindex verifies that the original source of the review is Google.
Amazing, honest, speedy service, a rarity to find someone trustworthy nowadays but Sam was friendly, honest, up front about costs and repairs went out of his way and beyond to help and give advice. And on top of that did an excellent job. I would 100% recommend Prime Locksmiths to anyone. If you're looking for a skilled, down to earth, knowledgeable, trustworthy locksmith and want to support a local business then I wouldn't hesitate to recommend this company.Posted on Google![]()
Yousaf AhmedTrustindex verifies that the original source of the review is Google.
I was recently on the receiving end of an attempted burglary where the lock was almost broken in to. Around midnight I was searching for someone to replace my door lock and handle and put on an anti-snap lock. I came across Sam and he responded very promptly, and arranged the earliest appointment to see me. The service was very quick and the quality of the work was excellent. Sam also gave some great advice along the way. Thank you for your help at such short notice.Posted on Google![]()
Philip GreenTrustindex verifies that the original source of the review is Google.
Although not an emergency Sam arrived promptly, diagnosed problem and gave an estimate to repair fixed problem ,very reasonable cost Would recommend.Posted on Google![]()
Unknown UnknownTrustindex verifies that the original source of the review is Google.
Would like to thank Prime Locksmith's. Was reasonable in price, came on time and did the job really good. Will definitely be recommending to my family and friends.Posted on Google![]()
Liz rixTrustindex verifies that the original source of the review is Google.
Excellent. My front door was quite tricky to sort out. Gave me price for work prior to starting and advised me of any extras there may be(there weren't any). Explained what he was doing and why. Went over and above work requested to ensure everything was as it should be. Good price. Prompt work. Would definitely recommend.Posted on Google![]()
Andrew Steed (deetswerdna)Trustindex verifies that the original source of the review is Google.
We had a great experience with Sam, who replaced our front door locking system. From the start, he was professional, friendly, and clearly knew his trade inside out. He explained the options in a way that actually made sense, didn’t push anything unnecessary, and helped us choose a solution that felt secure and good value. The work itself was done efficiently and to a really high standard and everything feels solid and works smoothly, which is exactly what you want with something as important as your front door security. He also made sure everything was tidy before leaving, which we really appreciated. What stood out most was how reliable and straightforward he was—turned up when he said he would, communicated clearly, and took pride in doing the job properly. He clearly cares about his work to a high standard and it shines through in how he works. Wouldn’t hesitate to recommend Sam to anyone needing a locksmith. Honest, skilled, and genuinely helpful. He will be out locksmith moving forward :)
Book a Chapeltown locksmith
Send a photo of the door from the outside with the lock and the handle in frame, and Sam replies with what it needs and what it costs. If you are stood outside a locked door in Chapeltown right now, call or WhatsApp him instead, because he is usually minutes away.
The work above is set out job by job on these pages, with the faults that cause it and what the repair involves.
Gearboxes, multipoint mechanisms and doors that will not lock.
TS007 3 star cylinders measured and fitted flush to the handle.
Doors and frames made secure the same day, then repaired properly.
Up and over garage locks, handles and failed barrels.
Short answers on how quickly Sam reaches Chapeltown, which villages he covers, what he fits and what moves the price. If your question is not here, call Sam on 07842 685254.
Usually in well under 30 minutes, because Sam works from north Sheffield and Chapeltown is a few minutes up the A61. If he is already on a job the wait is longer and he tells you how long rather than guessing.
Yes. Chapeltown is close enough that a late night lockout is one Sam can realistically reach, which is not true everywhere he covers. Late night work is charged differently and he says what it will be before setting off.
Mortomley, Burncross, High Green, Grenoside, Ecclesfield, Wharncliffe Side and Thorpe Hesley. Thorpe Hesley is over the Rotherham boundary and is still covered, despite what people there are often told.
A rim cylinder is the barrel behind a night latch, the lock that holds the door shut when you pull it to. You have one if the lock body is screwed to the inside face of the door rather than built into its edge. It unscrews from inside and swaps in minutes.
Yes, and that is nearly always what is needed. A cylinder change makes the old keys useless and leaves the door and the mechanism alone, which is the usual answer after a key goes missing or a tenancy ends.
It depends on the job, the part and the time of day rather than the street. Sam gives the figure on the phone before he sets off and that is what you pay, with no call out fee and no VAT.
In most cases, yes. A door that is simply locked can usually be opened without damage and left working afterwards. A lock that has already broken inside, or one that has been attacked, often has to be replaced, and Sam says which it is before he starts.
That is the multipoint mechanism failing inside the door rather than a problem with the key. It is worth ringing while the door still opens, because these tend to give up with the door shut. Most are done in one visit.
The door has dropped on its hinges, which is normal for a heavy composite door after a few years. It is an adjustment rather than a new mechanism in most cases, and the method is on the composite door repair page.
Yes. Sam fits high security key safes into the wall beside the door, which suits carers, cleaners and family who need access without carrying a key. A recent one nearby was set into a stone wall recess with the handover card left with the owner.
Yes. Handles, locking points and espagnolette mechanisms are repairable and the window itself almost never needs replacing. That work is on the window lock and handle repairs page.
Yes, where the policy names a standard and the door can take it. Wooden doors are usually asked for a BS3621 mortice lock and uPVC or composite doors for a cylinder rated TS007 3 star or Sold Secure Diamond. Tested products are listed by Secured by Design.
Yes, and the whole city besides. Chapeltown has its own page because it is a distinct place with its own villages around it rather than a district of the city centre. Everything Sam does across Sheffield is on the emergency and domestic lock work page.
Yes. Thorpe Hesley sits just over the boundary and the drive there is shorter than the one into the middle of Sheffield, whatever people there are usually told. The rest of that borough is on the locksmith in Rotherham page.
You pay nothing. There is no fix and no fee, and no call out charge even if Sam has to come back with a part.
Sam Gregory, in one signwritten van, every time. Call or WhatsApp 07842 685254, or send a photo of the door for anything that is not urgent. Every way of reaching him is on the the contact page page.