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Prime Locksmiths

5.0 on Google 200+ reviews

Emergency Locksmith in Sheffield for Home Lockouts

If you are locked out in Sheffield, call Sam on 07842 685254 and he will tell you the price and the arrival time on that call. Sam answers the phone himself 24 hours a day, opens most doors without damage by picking the lock rather than drilling it, and carries cylinders, mechanisms and handles on the van so the door locks again before he leaves. Sam gives you the price on the call before he sets off, with no call out fee and no VAT.

  • Keys lost, stolen or locked inside
  • Key snapped in the lock
  • uPVC or composite door jammed shut
  • Night latch slammed behind you
  • Door forced or damaged in a break in
  • Lock changed the same visit if the keys are gone
  • Phone answered by Sam himself, 24 hours a day.
  • Within 30 minutes or less, unless Sam is already on a job.
  • Non destructive entry first, so most doors open undamaged.
  • DBS checked, fully insured, and no fix means no fee.
Window smashed by a customer during a lockout, beside the door a locksmith then opened without damage
Do not be like this customer and smash a windowCall Sam for non destructive entry

What Counts as a Locksmith Emergency

An emergency is a door you cannot get through, or a door that will not secure. Five situations make up almost every emergency call Sam takes.

  • You are locked out, because the keys are inside, lost or stolen and no spare is reachable.
  • The key has snapped, leaving part of it in the cylinder and the rest in your hand.
  • The door is jammed shut, because the gearbox inside a uPVC or composite door has failed while the door was locked.
  • The door will not lock, so the house cannot be left or secured for the night.
  • The door has been forced in a break in and the lock or the frame no longer holds.

A key locked in the car, a safe that will not open and a window that will not shut are different jobs. Sam works on homes and business premises, and he does not board up broken glass, which is glazing work.

What to Do While You Wait for Sam

Four things make the visit faster and cheaper, and one thing makes it worse.

  1. Check the obvious ways in before anything else, which are back doors, patio doors, downstairs windows and the key a neighbour or a relative may hold.
  2. Stop turning the key once it feels tight or once part of it has snapped, because pushing a broken key deeper makes extraction harder.
  3. Stop lifting a uPVC handle that has gone stiff or floppy, because forcing it loads the gearbox and turns a repair into a replacement.
  4. Wait somewhere safe and warm if it is late, and tell Sam on the call if you are outside with a child, a pet or no coat, because that changes the order he runs his jobs in.
  5. Have something with the address on it ready, such as a bill, a tenancy agreement or photo ID, because Sam checks that you live there before he opens the door.

The thing that makes it worse is breaking a window. One recent customer had already smashed a window to reach a spare key that turned out not to be on the hook, then called Sam, who opened the front door by picking the lock in minutes. The lockout cost what it was always going to cost, and the window cost a glazier on top.

How Sam Opens a Locked Door Without Damage

Non destructive entry means opening the door using the lock itself rather than destroying it, and it is what Sam tries first on every lockout.

On a euro cylinder, which is the lock on most uPVC and composite doors, that usually means picking the cylinder so the key still works afterwards. On a night latch, the sort fitted to wooden front doors, entry is often made through the latch itself. On a mortice lock, picking is slower and sometimes a curtain pick or a letterbox tool is the better route. A snapped key is extracted with key extractors before the cylinder is tested again.

Which Locks Sam Opens and How Long It Takes

The lock on the door decides how the entry is made and how long it takes, far more than the make of the door.

Lock on the doorWhere you find itHow Sam opens itDoes the key still work
Euro cylinderMost uPVC and composite doors, with a handlePicked, or bypassed through the mechanismYes, unless the cylinder had to be drilled
Night latchWooden front doors, the lock that slams behind youOpened through the latch, often in minutesYes
Mortice lockWooden doors, a separate key below the handlePicked or curtain picked, slower than a cylinderYes
Snapped key in the cylinderAny lock, after a worn key is forcedExtracted with key extractors, then the cylinder is testedA new key is cut or the cylinder is replaced
Jammed multipoint mechanismuPVC and composite doors locked shutOpened through the failed gearbox, then the mechanism is replacedYes, with the new mechanism
Garage up and over lockDetached and integral garagesOpened and the lock replaced where it has seizedA new key comes with the new lock

Picking a euro cylinder is usually the fastest entry and the one that leaves the lock working. A jammed mechanism is the slowest, because the door has to be opened before the real repair can even start.

If Your Keys Are Lost or Stolen

A lost key and a stolen key are different problems. A key lost somewhere in the house is an entry job. A key stolen, or lost with anything showing the address, is a security job, because whoever has it can walk in.

Where the keys are gone for good, Sam changes the cylinder in the same visit so the old keys stop working, and he cuts the number of new keys you actually need. On a uPVC or composite door that means a new euro cylinder, usually anti snap, and on a wooden door it means a new mortice lock or night latch. Insurers generally expect this to be done promptly after a theft, and a locksmith receipt is what they ask for.

What an Emergency Call Out Costs in Sheffield

A lockout is quoted on the call, and the figure covers the travel, the labour and the entry.

The price depends on the time of day, the lock standard, the door type and whether a part has to be replaced. A late night call out costs a little more than the same job in the day, Saturday and Sunday cost the same as a weekday, and there is no call out fee at any hour, even when Sam has to come back a second time.

Sam gives you the full price on the phone before he sets off, so the figure you agree on the call is the figure you pay at the door. If he cannot open it, you pay nothing.

How Quickly Sam Arrives, Honestly

Sam reaches every area he covers within 30 minutes or less, unless he is already on a job, in which case he tells you the longer time when you call. He travels up to 45 minutes for a job.

He answers the phone 24 hours a day and comes out late at night for lockouts in and close to Sheffield. Work that is not an emergency and comes in late at night is booked for the next day instead, which is the honest version of a 24 hour service from one locksmith rather than a call centre with a rota.

Emergency Jobs Across Sheffield and Rotherham

Lockouts come from every part of the city, and the door makes more difference than the district. Older terraces in Hillsborough, Walkley and Crookes are mostly wooden doors on night latches and mortice locks, which lock behind you in a gust of wind. Newer estates in Mosborough, Killamarsh, Chapeltown and Dinnington are uPVC and composite doors on multipoint mechanisms, where the usual emergency is a door jammed shut by a failed gearbox rather than a key left inside.

On a recent job in S5, Sam opened a locked front door without damage and repaired the failed gearbox in the same visit, so the owner was back inside and secure without a second appointment.

Prime Locksmiths Reviews From Sheffield Customers

Prime Locksmiths holds a 5.0 rating on Google from 200+ reviews, and the reviews mention late night calls answered and a locksmith arriving inside the hour.

Posted on Google Google
Richard Smedley 31 profile picture
Richard Smedley 31
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Went above and beyond to solve my issue, quick response and great service.
Posted on Google Google
Joao profile picture
Joao
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Huge shoutout for fixing my door mechanism! Arrived right on time, diagnosed the issue within minutes, and had it working smoothly in no time. Super professional, friendly, and left the area spotless. Highly recommend!
Posted on Google Google
Vickie Acott profile picture
Vickie Acott
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Couldnt believe how quickly Sam came . Fixed the lock super quick and adjusted the door too , as a bonus ! Not often you get this kind of service !! Thankyou
Posted on Google Google
Richard Mason profile picture
Richard Mason
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I wanted to deal with a locally based professional directly not through an extra layer of I don’t know what . What I got was just that . Add on skill and a determination to do a thorough job at a fair price . Job done could not be happier . Highly recommended!!!
Posted on Google Google
Steve Berry profile picture
Steve Berry
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Amazing, honest, speedy service, a rarity to find someone trustworthy nowadays but Sam was friendly, honest, up front about costs and repairs went out of his way and beyond to help and give advice. And on top of that did an excellent job. I would 100% recommend Prime Locksmiths to anyone. If you're looking for a skilled, down to earth, knowledgeable, trustworthy locksmith and want to support a local business then I wouldn't hesitate to recommend this company.
Posted on Google Google
Yousaf Ahmed profile picture
Yousaf Ahmed
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I was recently on the receiving end of an attempted burglary where the lock was almost broken in to. Around midnight I was searching for someone to replace my door lock and handle and put on an anti-snap lock. I came across Sam and he responded very promptly, and arranged the earliest appointment to see me. The service was very quick and the quality of the work was excellent. Sam also gave some great advice along the way. Thank you for your help at such short notice.
Posted on Google Google
Philip Green profile picture
Philip Green
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Although not an emergency Sam arrived promptly, diagnosed problem and gave an estimate to repair fixed problem ,very reasonable cost Would recommend.
Posted on Google Google
Unknown Unknown profile picture
Unknown Unknown
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Would like to thank Prime Locksmith's. Was reasonable in price, came on time and did the job really good. Will definitely be recommending to my family and friends.
Posted on Google Google
Liz rix profile picture
Liz rix
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Excellent. My front door was quite tricky to sort out. Gave me price for work prior to starting and advised me of any extras there may be(there weren't any). Explained what he was doing and why. Went over and above work requested to ensure everything was as it should be. Good price. Prompt work. Would definitely recommend.
Posted on Google Google
Andrew Steed (deetswerdna) profile picture
Andrew Steed (deetswerdna)
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a great experience with Sam, who replaced our front door locking system. From the start, he was professional, friendly, and clearly knew his trade inside out. He explained the options in a way that actually made sense, didn’t push anything unnecessary, and helped us choose a solution that felt secure and good value. The work itself was done efficiently and to a really high standard and everything feels solid and works smoothly, which is exactly what you want with something as important as your front door security. He also made sure everything was tidy before leaving, which we really appreciated. What stood out most was how reliable and straightforward he was—turned up when he said he would, communicated clearly, and took pride in doing the job properly. He clearly cares about his work to a high standard and it shines through in how he works. Wouldn’t hesitate to recommend Sam to anyone needing a locksmith. Honest, skilled, and genuinely helpful. He will be out locksmith moving forward :)

Locked out right now

If you are locked out, call or WhatsApp Sam rather than using this form. The form is for emergency work that can wait until morning, such as a door that still locks but is close to failing.

Work That Follows an Emergency Call Out

An emergency usually ends in one of four jobs, and each one has a page with the parts, the causes and the prices set out.

uPVC Door Repair and Mechanism Replacement

Gearbox repairs and full multipoint mechanisms on jammed doors.

Burglary Repair

Damaged locks, handles and doors secured again after a break in.

Anti Snap Locks

TS007 3 star cylinders fitted after a snapped or forced lock.

Composite Door Repair

Dropped composite doors, hinges, mechanisms and cylinders.

Questions About Emergency Locksmiths in Sheffield

Short answers on how fast Sam arrives, what a night call out costs, damage free entry and the proof he asks for. If your question is not here, call Sam on 07842 685254.

How much does an emergency locksmith cost in Sheffield

A lockout is priced on the call before Sam sets off. The price varies with the time of day and whether a part is replaced, and the how a call out is priced is explained, including the four things that move the figure. There is no call out fee and no VAT.

How quickly can you get to me

Sam reaches every area he covers within 30 minutes or less, unless he is already on a job, in which case the wait is a little longer and he tells you the honest time on the call.

Do you charge more at night

A late night call out costs a little more than the same job in the day, and Sam tells you the exact figure on the phone before he sets off. There is no weekend surcharge.

Can you open my door without damaging it

In most cases, yes. Sam picks the lock or uses entry tools first, and drilling is the last resort, used only where the lock cannot be picked or has already failed.

Will I need a new lock afterwards

Only if the cylinder had to be drilled or the keys are lost for good. A picked lock still works with the original key, so no new lock is needed.

Can you get a snapped key out of the lock

Yes. Sam extracts the broken part with key extractors, then tests the cylinder. If the snap was caused by a worn cylinder, he replaces it there and then.

What proof do I need that I live there

A bill or bank statement with the address, a tenancy agreement, or photo ID with the address. If your documents are inside, Sam checks them as soon as the door is open.

Are you a real 24 hour locksmith

Sam answers the phone 24 hours a day and comes out late at night for lockouts in and close to Sheffield. Jobs that are not urgent and come in late at night are booked for the next day.

My uPVC door is jammed shut, can you help

Yes. A door jammed shut is usually a failed gearbox inside the mechanism. Sam opens the door first, then repairs or replaces the mechanism, and a uPVC door faults is the same fault caught earlier.

Should I break a window to get in

No. A window costs more than the lockout and is rarely necessary, because most doors open without damage. Call first and let Sam tell you what the entry will cost.

Do you cover my area at night

Sam covers Rotherham, Sheffield, Barnsley, Doncaster, Chesterfield, Dronfield and Worksop, and the late night call outs are for lockouts in and close to Sheffield.

Who will turn up at my door

Sam, the locksmith you spoke to on the phone. You can read who Sam is before you call, and he is DBS checked and fully insured.