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Prime Locksmiths

5.0 on Google 200+ reviews

Residential Locksmith Services for Sheffield Homes

Sam is an independent locksmith who works on homes across Sheffield, Rotherham, Barnsley, Chesterfield and Worksop. He covers ten kinds of domestic lock work, from a door that has shut behind you to a mechanism that has worn out after twenty years, and he does every job himself. Each one is quoted on the phone before he sets off, with no call out fee and no VAT to add.

  • Ten domestic services, all on doors and windows rather than vehicles
  • One locksmith who answers the phone and does the work
  • Most parts carried on the van, so most jobs finish in one visit
  • Quoted before he travels, and the quote is what you pay
  • No fix and no fee, even if he has to come back
  • 12 month parts and labour warranty on everything fitted
  • CoveringSheffield to Worksop
  • Usually30 minutes or less
  • PhoneAnswered 24 hours
  • PriceNo call out fee, no VAT
  • Within 30 minutes or less across the areas covered, unless Sam is already on a job.
  • DBS checked and insured with public liability cover, trading since 2022.
  • Repairs come before replacements, because most doors do not need new parts.
  • Over 2,000 jobs completed and a 5.0 rating on Google from 200+ reviews.
Prime Locksmiths van used by Sam, locksmith in Sheffield
The van every job arrives inMost parts carried, so most jobs finish in one visit

The Ten Jobs Sam Is Called Out to Most

Domestic lock work divides into ten jobs, and almost every call is one of them. The table names each one, the thing that usually brings the call, and whether it is normally a repair or a replacement.

JobWhat brings the callRepair or replace
Emergency lockoutA key lost, snapped or left inside a door that has shutOpen first, replace only if the lock has failed
uPVC door mechanismThe handle lifts but the key will not turnReplace the mechanism, keep the door
Composite door repairThe door catches on the frame and needs a shoveAdjust the hinges, rarely a new part
Lock changeA move, a split, a tenancy ending or a missing keyReplace the cylinder, keep the mechanism
Anti snap upgradeAn attempt nearby, or an insurer asking for a standardReplace the cylinder and often the handle
Window lock repairA handle that spins or a window that will not lockRepair or replace the mechanism, keep the window
Patio and sliding doorThe door will not lock or the handle does nothingRepair the gearbox or the hook lock
Bifold door repairThe leaves will not line up or the lock will not engageAdjust and repair, replace parts if worn
Garage door lockThe barrel has seized or the handle has snappedReplace the lock, keep the door
Burglary repairA forced door or frame after a break inMake secure first, repair properly after

What Sam Does Not Take On, and Why

Five kinds of work fall outside what Sam does, and saying so here saves a wasted call.

  • Car keys, fobs and vehicle locks, because he works on buildings rather than vehicles.
  • Boarding up broken glass, which is glazing work and needs a glazier.
  • Rollers and tracks on sliding and bifold doors, which carry the weight rather than the lock and belong to a door repair company.
  • Master key suites, access control and panic bar installation, which belong to a different kind of outfit.
  • Anything beyond about 45 minutes, wherever that falls on the map.

Commercial work is taken on within limits, which means aluminium shopfront doors, cylinder changes and lock repairs rather than whole building systems. Those limits are spelled out in full rather than left vague, because a shop owner ringing about an access control system should not have to find out at the door.

How a Domestic Job Actually Runs

Every job follows the same five steps, whichever of the ten it is.

  1. You ring or send a photo of the door taken from the outside with the lock and handle in frame.
  2. Sam tells you what it is likely to be and what it will cost, before he gets in the van.
  3. He arrives, looks at the door and confirms the price, or tells you if it has changed and why.
  4. The work is done there and then, because the common parts are already on the van.
  5. You pay when it is finished, by card, bank transfer or cash, and the work is under warranty for 12 months.

The step that matters most is the third one. A price agreed on the phone and then changed on the doorstep is the complaint people have about locksmiths, so if what Sam finds is different from what you described, he says so before he touches anything and you can stop there without owing him anything.

Repair First, Because Most Doors Are Not Finished

A door that will not lock is usually a worn part rather than a worn door, and the difference is worth understanding before anybody quotes you for a replacement. Three things fail far more often than the door itself.

  • The multipoint mechanism, which is the long strip inside the edge of a uPVC or composite door and carries hooks, cams and a gearbox.
  • The euro cylinder, which is the part the key goes into and the part attacked in a break in.
  • The handle set, which loosens and eventually stops lifting the mechanism properly.

All three are replaceable parts and none of them means a new door. Sam repairs a failed gearbox rather than replacing the whole mechanism where the part allows it, including on sliding doors, which is cheaper than the full strip and is the job most people are never offered.

Prime Locksmiths Reviews From Sheffield Customers

Prime Locksmiths holds a 5.0 rating on Google from 200+ reviews written by customers across Sheffield and the towns around it. The reviews below come straight from the Google profile and are not selected or edited here.

Posted on Google Google
Richard Smedley 31 profile picture
Richard Smedley 31
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Went above and beyond to solve my issue, quick response and great service.
Posted on Google Google
Joao profile picture
Joao
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Huge shoutout for fixing my door mechanism! Arrived right on time, diagnosed the issue within minutes, and had it working smoothly in no time. Super professional, friendly, and left the area spotless. Highly recommend!
Posted on Google Google
Vickie Acott profile picture
Vickie Acott
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Couldnt believe how quickly Sam came . Fixed the lock super quick and adjusted the door too , as a bonus ! Not often you get this kind of service !! Thankyou
Posted on Google Google
Richard Mason profile picture
Richard Mason
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I wanted to deal with a locally based professional directly not through an extra layer of I don’t know what . What I got was just that . Add on skill and a determination to do a thorough job at a fair price . Job done could not be happier . Highly recommended!!!
Posted on Google Google
Steve Berry profile picture
Steve Berry
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing, honest, speedy service, a rarity to find someone trustworthy nowadays but Sam was friendly, honest, up front about costs and repairs went out of his way and beyond to help and give advice. And on top of that did an excellent job. I would 100% recommend Prime Locksmiths to anyone. If you're looking for a skilled, down to earth, knowledgeable, trustworthy locksmith and want to support a local business then I wouldn't hesitate to recommend this company.
Posted on Google Google
Yousaf Ahmed profile picture
Yousaf Ahmed
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was recently on the receiving end of an attempted burglary where the lock was almost broken in to. Around midnight I was searching for someone to replace my door lock and handle and put on an anti-snap lock. I came across Sam and he responded very promptly, and arranged the earliest appointment to see me. The service was very quick and the quality of the work was excellent. Sam also gave some great advice along the way. Thank you for your help at such short notice.
Posted on Google Google
Philip Green profile picture
Philip Green
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Although not an emergency Sam arrived promptly, diagnosed problem and gave an estimate to repair fixed problem ,very reasonable cost Would recommend.
Posted on Google Google
Unknown Unknown profile picture
Unknown Unknown
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Would like to thank Prime Locksmith's. Was reasonable in price, came on time and did the job really good. Will definitely be recommending to my family and friends.
Posted on Google Google
Liz rix profile picture
Liz rix
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent. My front door was quite tricky to sort out. Gave me price for work prior to starting and advised me of any extras there may be(there weren't any). Explained what he was doing and why. Went over and above work requested to ensure everything was as it should be. Good price. Prompt work. Would definitely recommend.
Posted on Google Google
Andrew Steed (deetswerdna) profile picture
Andrew Steed (deetswerdna)
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a great experience with Sam, who replaced our front door locking system. From the start, he was professional, friendly, and clearly knew his trade inside out. He explained the options in a way that actually made sense, didn’t push anything unnecessary, and helped us choose a solution that felt secure and good value. The work itself was done efficiently and to a really high standard and everything feels solid and works smoothly, which is exactly what you want with something as important as your front door security. He also made sure everything was tidy before leaving, which we really appreciated. What stood out most was how reliable and straightforward he was—turned up when he said he would, communicated clearly, and took pride in doing the job properly. He clearly cares about his work to a high standard and it shines through in how he works. Wouldn’t hesitate to recommend Sam to anyone needing a locksmith. Honest, skilled, and genuinely helpful. He will be out locksmith moving forward :)

Tell Sam what the door is doing

Send a photo of the door from the outside with the lock and the handle in frame. Sam replies with what the job needs and what it will cost, usually within the hour. If you are locked out right now, call or WhatsApp him instead.

Areas Covered Around Sheffield and Rotherham

Sam covers Sheffield and the towns around it rather than a vague radius. These are the places with a page of their own, and the full list of towns and villages, with the travel time for each, is on the areas covered around Sheffield and Rotherham page.

Locksmith in Rotherham

Rotherham town, Rawmarsh, Maltby, Wickersley and Dinnington.

Locksmith in Barnsley

Barnsley town, Wombwell, Hoyland, Penistone and Cudworth.

Locksmith in Chesterfield

Chesterfield, Dronfield, Staveley and Clay Cross.

Locksmith in Worksop

Worksop, Shireoaks, Carlton in Lindrick and Gateford.

Locksmith in Chapeltown

Chapeltown, High Green, Ecclesfield and Thorpe Hesley.

Every Domestic Service in Full Detail

Each of the ten jobs has its own page, with the faults that cause it, the parts involved and how the repair is done.

Emergency Locksmith

Lockouts opened without damage, day or night.

Composite Door Repair

Dropped doors, hinge adjustment and doors that catch.

Lock Change

Locks changed after a move, a split or a lost key.

Anti Snap Locks

TS007 3 star cylinders measured and fitted flush.

uPVC Window Repair

Handles, locking points and seized mechanisms.

Patio and Sliding Doors

Gearboxes, hook locks and French door shoot bolts.

Bifold Door Repair

Shoot bolts, handles and locks that will not engage.

Garage Door Locks

Up and over locks, handles and seized barrels.

Burglary Repair

Doors and frames secured the same day, then repaired.

Residential Locksmith Questions Answered in Short

Short answers on what Sam does, what he does not do, how a job is priced and how quickly he arrives. If your question is not here, call Sam on 07842 685254.

What does a residential locksmith actually do

Door and window locks on homes, which covers opening them, repairing them, replacing them and upgrading them. It does not cover vehicles, safes or glazing. The ten jobs in the table above are the whole of it.

How quickly can you get to me

Within 30 minutes or less across the areas covered, unless Sam is already on a job. He works alone, so when that happens he tells you how long he will actually be rather than quoting a time he cannot keep.

How much will the job cost

It depends on the job, the parts, the door and the time of day. Sam gives the figure on the phone before he sets off and that figure is what you pay, with no call out fee and no VAT. What moves the number is set out on the how a locksmith job is priced page.

Do you charge a call out fee

No, and that includes a second visit if a part has to be ordered. The travel is inside the job price rather than added to it.

Is there VAT on top

No. Prime Locksmiths is not VAT registered, so the figure quoted is the figure paid. A business only charges VAT once its turnover passes the registration threshold.

Do I need a new door if it will not lock

Almost never. A door that will not lock is usually a worn mechanism, a failed gearbox or a loose handle, and all three are replaceable parts. Sam says which it is before any work starts.

Can you open the door without breaking the lock

In most cases, yes. A lock that is simply locked can usually be opened without damage and left working afterwards. A lock that has already broken inside, or one that has been attacked, often has to be replaced.

Will the locks you fit meet my insurance

Yes, where the policy names a standard and the door can take it. Wooden doors are usually asked for a BS3621 mortice lock and uPVC or composite doors for a cylinder rated TS007 3 star or Sold Secure Diamond. Tested products are listed by Secured by Design.

Do you work for landlords and letting agents

Yes, regularly. Locks changed between tenancies, keys cut to the number the agent and tenant need, and an invoice afterwards rather than payment at the door.

What happens if you cannot fix it

You pay nothing. There is no fix and no fee, and no call out charge even on a return visit.

Do you fit key safes

Yes. High security key safes set into the wall beside the door, which suit carers, cleaners and family who need access without carrying a key.

Why did my uPVC door suddenly stop locking

The gearbox inside the multipoint mechanism has failed, which is the single most common call Sam gets. The full explanation, including the warning signs that come first, is on the why a uPVC door stops locking page.

Who will turn up at my door

Sam, every time, in one signwritten van. He does not subcontract work out. His background is on the how Sam works page.

Do you work on shops and business premises

Yes, within limits. Aluminium shopfront doors, cylinder changes and lock repairs are all covered, and the boundary is set out on the commercial lock and door repairs page. Master key suites, access control and panic bars are outside it.

Do you cover Stocksbridge and the upper Don valley

Yes. Stocksbridge, Deepcar, Oughtibridge and Bolsterstone are all covered, and the valley is set out on the Stocksbridge locksmith page.

How do I get in touch

Call or WhatsApp 07842 685254, or send a photo of the door for anything that is not urgent. Every way of reaching him is on the contact details.