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Independent locksmith in Sheffield, you speak to Sam
- No call out fee
- No VAT to pay
- No weekend surcharge
5.0 on Google 200+ reviews
Independent locksmith in Sheffield, you speak to Sam
5.0 on Google 200+ reviews
5.0 on Google 200+ reviews
Sam Gregory is the locksmith who covers Rotherham, and he works on his own from one van rather than through a call centre. He repairs and changes door locks across the whole borough, from Rotherham town out to Maltby, Dinnington, Wickersley and Rawmarsh, and the person who answers the phone is the person who turns up. Every job is quoted before he sets off, with no call out fee and no VAT to add.

Sam carries out eight kinds of lock work in Rotherham, and all of them are done at the door in one visit wherever the parts allow it. The list below runs from the jobs he is called out for most often to the ones that come up least.
Most of the volume in Rotherham is uPVC door work, because the borough has a large stock of nineteen eighties and nineteen nineties housing with original doors still in place. The mechanism inside those doors is a wearing part, and once the gearbox goes the door either will not lock or will not open. That specific job is covered in full on the uPVC door repair page, including what the fault sounds like before it fails completely.
Landlords and letting agents make up a steady share of the work. Sam changes locks between tenancies across Rawmarsh, Maltby and Dinnington, supplies matching keys for an agent and a tenant, and invoices afterwards rather than taking payment at the door.
Sam covers the whole Rotherham borough, which means the town centre and the ring of villages and former pit towns around it. These are the places he is called to most often.
Recent jobs across the borough include a full multipoint mechanism replacement in Rotherham, a sliding patio door gearbox repair in Maltby, a garden gate lock fitted in Maltby, and a TS007 3 star cylinder upgrade on a front door in Wickersley. The Maltby gate lock pictured at the top of this page is keyed so the gate locks from both sides with one key.
The far edges of the borough take longer. Anything out past Dinnington towards the Nottinghamshire border, or north of Wath towards the Dearne, is still covered, but Sam will tell you on the phone if it is forty minutes rather than twenty. He would rather say so than leave somebody standing on a doorstep wondering.
Sam reaches most Rotherham addresses within 30 minutes of the call, and the honest exception is when he is already on a job. He works alone, so there is no second van to send. When that happens he says how long he will be rather than giving an arrival time he cannot keep, and you can decide whether to wait or call somebody else.
The thirty minute figure holds because Rotherham sits next to the part of Sheffield Sam works from, and the parkway runs straight into the town centre. Maltby, Dinnington and Wath are the three that most often run past it, simply because of the distance. A national call centre will quote you a time for the whole of South Yorkshire without knowing where its nearest subcontractor actually is.
Four door types account for almost every call in Rotherham, and each one fails in its own way. The table names the type, the fault that brings the call, and what the repair involves.
| Door type | Usual fault | What the repair involves |
|---|---|---|
| uPVC door | Handle lifts but the key will not turn, which is a failed gearbox | Mechanism measured and replaced, then the door realigned |
| Composite door | Door catches on the frame and needs a shoulder to shut | Hinges adjusted and the keeps reset, mechanism only if worn |
| Wooden front door | Night latch or mortice lock worn, or key turns loosely | Lock replaced to BS3621 standard where the insurer asks for it |
| Patio or sliding door | Door will not lock in the frame or drags on the track | Gearbox or rollers replaced and the door reset on the track |
Older terraces in Kimberworth, Thrybergh and parts of Maltby still carry wooden doors with a mortice lock and a night latch, and those are the ones where an insurer is most likely to ask about the British Standard. Newer estates around Wickersley, Bramley and Aston are almost entirely uPVC and composite, where the weak point is the cylinder rather than the door. Police guidance on door and window security for South Yorkshire homes is published by South Yorkshire Police, and it puts the lock standard ahead of anything else you can fit.
Six things decide what a lock job in Rotherham costs, and none of them is the postcode. Sam quotes on the phone from the answers to these, and that quote is what you pay.
Sam does not charge a call out fee on top, and there is no VAT to add. He takes card, bank transfer or cash, and he is paid when the work is finished rather than before he starts. If a quote changes once he can see the door, he tells you before he does anything, and you can say no at that point without owing anything.
Prime Locksmiths holds a 5.0 rating on Google from 200+ reviews, written by customers across Sheffield and Rotherham. The reviews below are pulled straight from the Google profile and are not edited here.
EXCELLENT
Based on 202 reviews
Posted on Google![]()
Richard Smedley 31Trustindex verifies that the original source of the review is Google.
Went above and beyond to solve my issue, quick response and great service.Posted on Google![]()
JoaoTrustindex verifies that the original source of the review is Google.
Huge shoutout for fixing my door mechanism! Arrived right on time, diagnosed the issue within minutes, and had it working smoothly in no time. Super professional, friendly, and left the area spotless. Highly recommend!Posted on Google![]()
Vickie AcottTrustindex verifies that the original source of the review is Google.
Couldnt believe how quickly Sam came . Fixed the lock super quick and adjusted the door too , as a bonus ! Not often you get this kind of service !! ThankyouPosted on Google![]()
Richard MasonTrustindex verifies that the original source of the review is Google.
I wanted to deal with a locally based professional directly not through an extra layer of I don’t know what . What I got was just that . Add on skill and a determination to do a thorough job at a fair price . Job done could not be happier . Highly recommended!!!Posted on Google![]()
Steve BerryTrustindex verifies that the original source of the review is Google.
Amazing, honest, speedy service, a rarity to find someone trustworthy nowadays but Sam was friendly, honest, up front about costs and repairs went out of his way and beyond to help and give advice. And on top of that did an excellent job. I would 100% recommend Prime Locksmiths to anyone. If you're looking for a skilled, down to earth, knowledgeable, trustworthy locksmith and want to support a local business then I wouldn't hesitate to recommend this company.Posted on Google![]()
Yousaf AhmedTrustindex verifies that the original source of the review is Google.
I was recently on the receiving end of an attempted burglary where the lock was almost broken in to. Around midnight I was searching for someone to replace my door lock and handle and put on an anti-snap lock. I came across Sam and he responded very promptly, and arranged the earliest appointment to see me. The service was very quick and the quality of the work was excellent. Sam also gave some great advice along the way. Thank you for your help at such short notice.Posted on Google![]()
Philip GreenTrustindex verifies that the original source of the review is Google.
Although not an emergency Sam arrived promptly, diagnosed problem and gave an estimate to repair fixed problem ,very reasonable cost Would recommend.Posted on Google![]()
Unknown UnknownTrustindex verifies that the original source of the review is Google.
Would like to thank Prime Locksmith's. Was reasonable in price, came on time and did the job really good. Will definitely be recommending to my family and friends.Posted on Google![]()
Liz rixTrustindex verifies that the original source of the review is Google.
Excellent. My front door was quite tricky to sort out. Gave me price for work prior to starting and advised me of any extras there may be(there weren't any). Explained what he was doing and why. Went over and above work requested to ensure everything was as it should be. Good price. Prompt work. Would definitely recommend.Posted on Google![]()
Andrew Steed (deetswerdna)Trustindex verifies that the original source of the review is Google.
We had a great experience with Sam, who replaced our front door locking system. From the start, he was professional, friendly, and clearly knew his trade inside out. He explained the options in a way that actually made sense, didn’t push anything unnecessary, and helped us choose a solution that felt secure and good value. The work itself was done efficiently and to a really high standard and everything feels solid and works smoothly, which is exactly what you want with something as important as your front door security. He also made sure everything was tidy before leaving, which we really appreciated. What stood out most was how reliable and straightforward he was—turned up when he said he would, communicated clearly, and took pride in doing the job properly. He clearly cares about his work to a high standard and it shines through in how he works. Wouldn’t hesitate to recommend Sam to anyone needing a locksmith. Honest, skilled, and genuinely helpful. He will be out locksmith moving forward :)
Book a Rotherham locksmith
Send a photo of the door taken from the outside, square on, so the lock and the handle are both in frame. Sam replies with what the job needs and what it will cost. If you are locked out right now, call or WhatsApp him instead of sending a message.
Each of these is the same work described on this page, set out in full on its own page with the faults, the parts and the method.
Lockouts opened without damage, day or night, across Rotherham and Sheffield.
Locks changed after a move, a split, a lost key or the end of a tenancy.
TS007 3 star cylinders measured and fitted flush to the handle.
Doors and frames made secure the same day, then repaired properly.
Short answers on how fast Sam reaches Rotherham, what moves the price, which doors he works on and how he is paid. If your question is not here, call Sam on 07842 685254.
Within 30 minutes or less across most of the borough. The exception is when Sam is already on a job, because he works alone and there is no second van. In that case he tells you how long he will actually be rather than quoting a time he cannot keep.
Yes. That covers Rotherham town, Rawmarsh, Maltby, Wickersley, Dinnington, Greasbrough, Wath upon Dearne, Brinsworth, Thrybergh, Kimberworth, Thurcroft, Bramley, Aston, Whiston and Swallownest. If you are near the edge of the borough, ring and ask, because the answer is usually yes.
It depends on the job, the parts and the time of day rather than on where you live in the borough. Sam quotes on the phone before he sets off and that quote is what you pay, with no call out fee on top and no VAT. A lockout, a cylinder swap and a full mechanism replacement are three different prices because they are three different jobs.
No. Sam does not charge a call out fee on top of the job, and he does not charge for turning up and quoting. The price agreed on the phone is the price for the work. Out of hours work is charged at a different rate for the work itself, which is said on the phone before he sets off.
Most of the difference is the business model rather than the work. A national booking service takes the call, passes the job to whoever is nearest and takes a cut, so the price has to cover both. Sam is the one who answers the phone and the one who does the job, so there is nothing to add on top.
Ask for an itemised invoice showing the labour and the parts separately, and pay by card rather than cash so there is a record. If the final figure is higher than the quote and nothing was said before the work started, you are entitled to challenge it, and an itemised invoice is what you need in order to do that.
Yes in most cases. A lock that is simply locked, rather than broken or snapped, can usually be opened without damage and left working afterwards. A lock that has already failed inside, or one that has been attacked, often has to be replaced, and Sam says which it is before he starts.
Few, but they exist. A high security cylinder with an active anti pick and anti drill package can take long enough that replacing it is cheaper than opening it, and a mechanism that has broken inside the door cannot be opened at all without cutting into it. Sam tells you which situation you are in at the door rather than afterwards.
That is a failed gearbox inside the multipoint mechanism, and it is the most common call in Rotherham. The door is still usable until the mechanism gives up completely, so it is worth ringing before it locks you out rather than after. The repair is a mechanism replacement rather than a new door, and Sam carries the common sizes on the van.
Yes. Composite doors usually need the hinges adjusting and the keeps resetting rather than a new mechanism, which is covered on the composite door repairs page. Patio and sliding doors are a different job again and are covered on the patio and sliding door locks page.
Yes. Window handles, espagnolette mechanisms and locking points on uPVC and aluminium frames are all repairable, and the window rarely needs replacing. That work is on the window lock and handle repairs page.
Yes, where the policy names a standard and the door takes it. Wooden doors are usually asked to carry a BS3621 mortice lock, and uPVC and composite doors are usually asked for a cylinder rated to TS007 3 star or Sold Secure Diamond. Products tested against police backed requirements are listed by Secured by Design, and Sam fits to those standards as a matter of course.
Yes, and it is a large part of the Rotherham work. Sam changes the locks, supplies the number of keys the agent and the tenant need, and invoices afterwards rather than taking payment at the door. The keys are cut and handed over on the day, and the old cylinder goes with them if the agent wants it kept.
Yes, within limits. Aluminium shopfront doors, cylinder changes and lock repairs are all covered on the commercial lock repairs page. Master key suites, access control and panic bar installation are outside what Sam takes on.
Call or WhatsApp 07842 685254. For anything that is not urgent, send a photo of the door from the outside and Sam replies with what it needs and what it costs. The contact details and hours page has every way of reaching him.
Sam Gregory, every time. He is one locksmith with one van, DBS checked and insured with public liability cover, and he does not subcontract the work out. His background and the way he works are on the Sam Gregory, the locksmith page.