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Prime Locksmiths

5.0 on Google 200+ reviews

Locksmith in Rotherham for Doors, Locks and Lockouts

Sam Gregory is the locksmith who covers Rotherham, and he works on his own from one van rather than through a call centre. He repairs and changes door locks across the whole borough, from Rotherham town out to Maltby, Dinnington, Wickersley and Rawmarsh, and the person who answers the phone is the person who turns up. Every job is quoted before he sets off, with no call out fee and no VAT to add.

  • Lockouts opened without damage to the door
  • uPVC and composite door mechanisms repaired or replaced
  • Locks changed after a move, a split or a lost key
  • Anti snap cylinders fitted to insurance standard
  • Window locks, handles and patio doors repaired
  • Break in damage made secure the same day
  • Within 30 minutes or less across most of Rotherham, unless Sam is already on a job.
  • One named locksmith, DBS checked and fully insured with public liability cover.
  • Quoted on the phone before he sets off, so the price does not move on the doorstep.
  • 12 month parts and labour warranty on every lock and mechanism fitted.
Garden gate lock fitted by a locksmith in Maltby, Rotherham
Garden gate lock fitted in MaltbyA recent job in Maltby, Rotherham

Lock Work Sam Covers Across the Rotherham Borough

Sam carries out eight kinds of lock work in Rotherham, and all of them are done at the door in one visit wherever the parts allow it. The list below runs from the jobs he is called out for most often to the ones that come up least.

  1. Emergency lockouts, opened without drilling wherever the lock allows it.
  2. uPVC door mechanisms, where the gearbox has failed and the handle lifts but will not lock.
  3. Composite door repairs, where the door has dropped on its hinges and catches on the frame.
  4. Lock changes after a move, a tenancy ends, a relationship splits or a key goes missing.
  5. Anti snap cylinder upgrades fitted to TS007 3 star standard and cut flush to the handle.
  6. Window locks, handles and espagnolette mechanisms on uPVC and aluminium frames.
  7. Patio, sliding and bifold door gearboxes, rollers and locking points.
  8. Burglary damage, boarded and made secure first and repaired properly afterwards.

Landlords and letting agents make up a steady share of the work. Sam changes locks between tenancies across Rawmarsh, Maltby and Dinnington, supplies matching keys for an agent and a tenant, and invoices afterwards rather than taking payment at the door.

Towns and Villages Sam Reaches in Rotherham

Sam covers the whole Rotherham borough, which means the town centre and the ring of villages and former pit towns around it. These are the places he is called to most often.

  • Rotherham town, Kimberworth, Greasbrough and Brinsworth
  • Rawmarsh, Parkgate, Thrybergh and Wath upon Dearne
  • Wickersley, Bramley, Whiston and Aston
  • Maltby, Thurcroft, Dinnington and Swallownest

Recent jobs across the borough include a full multipoint mechanism replacement in Rotherham, a sliding patio door gearbox repair in Maltby, a garden gate lock fitted in Maltby, and a TS007 3 star cylinder upgrade on a front door in Wickersley. The Maltby gate lock pictured at the top of this page is keyed so the gate locks from both sides with one key.

The far edges of the borough take longer. Anything out past Dinnington towards the Nottinghamshire border, or north of Wath towards the Dearne, is still covered, but Sam will tell you on the phone if it is forty minutes rather than twenty. He would rather say so than leave somebody standing on a doorstep wondering.

How Quickly Sam Reaches a Rotherham Address

Sam reaches most Rotherham addresses within 30 minutes of the call, and the honest exception is when he is already on a job. He works alone, so there is no second van to send. When that happens he says how long he will be rather than giving an arrival time he cannot keep, and you can decide whether to wait or call somebody else.

The thirty minute figure holds because Rotherham sits next to the part of Sheffield Sam works from, and the parkway runs straight into the town centre. Maltby, Dinnington and Wath are the three that most often run past it, simply because of the distance. A national call centre will quote you a time for the whole of South Yorkshire without knowing where its nearest subcontractor actually is.

Doors and Locks Found in Rotherham Homes

Four door types account for almost every call in Rotherham, and each one fails in its own way. The table names the type, the fault that brings the call, and what the repair involves.

Door typeUsual faultWhat the repair involves
uPVC doorHandle lifts but the key will not turn, which is a failed gearboxMechanism measured and replaced, then the door realigned
Composite doorDoor catches on the frame and needs a shoulder to shutHinges adjusted and the keeps reset, mechanism only if worn
Wooden front doorNight latch or mortice lock worn, or key turns looselyLock replaced to BS3621 standard where the insurer asks for it
Patio or sliding doorDoor will not lock in the frame or drags on the trackGearbox or rollers replaced and the door reset on the track

Older terraces in Kimberworth, Thrybergh and parts of Maltby still carry wooden doors with a mortice lock and a night latch, and those are the ones where an insurer is most likely to ask about the British Standard. Newer estates around Wickersley, Bramley and Aston are almost entirely uPVC and composite, where the weak point is the cylinder rather than the door. Police guidance on door and window security for South Yorkshire homes is published by South Yorkshire Police, and it puts the lock standard ahead of anything else you can fit.

What Decides the Price of a Rotherham Job

Six things decide what a lock job in Rotherham costs, and none of them is the postcode. Sam quotes on the phone from the answers to these, and that quote is what you pay.

  • The job itself, because opening a door is not the same work as replacing a mechanism.
  • The parts, because a cylinder, a gearbox and a full multipoint mechanism are different items.
  • The door type, since a composite door takes longer to set right than a uPVC one.
  • The time of day, because late evening and overnight work is charged differently.
  • Whether the lock can be opened or has to be replaced, which is decided at the door.
  • How many doors are involved, since a whole house of locks is quoted as one job.

Sam does not charge a call out fee on top, and there is no VAT to add. He takes card, bank transfer or cash, and he is paid when the work is finished rather than before he starts. If a quote changes once he can see the door, he tells you before he does anything, and you can say no at that point without owing anything.

Prime Locksmiths Reviews From Rotherham Customers

Prime Locksmiths holds a 5.0 rating on Google from 200+ reviews, written by customers across Sheffield and Rotherham. The reviews below are pulled straight from the Google profile and are not edited here.

Posted on Google Google
Richard Smedley 31 profile picture
Richard Smedley 31
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Went above and beyond to solve my issue, quick response and great service.
Posted on Google Google
Joao profile picture
Joao
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Huge shoutout for fixing my door mechanism! Arrived right on time, diagnosed the issue within minutes, and had it working smoothly in no time. Super professional, friendly, and left the area spotless. Highly recommend!
Posted on Google Google
Vickie Acott profile picture
Vickie Acott
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Couldnt believe how quickly Sam came . Fixed the lock super quick and adjusted the door too , as a bonus ! Not often you get this kind of service !! Thankyou
Posted on Google Google
Richard Mason profile picture
Richard Mason
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I wanted to deal with a locally based professional directly not through an extra layer of I don’t know what . What I got was just that . Add on skill and a determination to do a thorough job at a fair price . Job done could not be happier . Highly recommended!!!
Posted on Google Google
Steve Berry profile picture
Steve Berry
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Amazing, honest, speedy service, a rarity to find someone trustworthy nowadays but Sam was friendly, honest, up front about costs and repairs went out of his way and beyond to help and give advice. And on top of that did an excellent job. I would 100% recommend Prime Locksmiths to anyone. If you're looking for a skilled, down to earth, knowledgeable, trustworthy locksmith and want to support a local business then I wouldn't hesitate to recommend this company.
Posted on Google Google
Yousaf Ahmed profile picture
Yousaf Ahmed
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I was recently on the receiving end of an attempted burglary where the lock was almost broken in to. Around midnight I was searching for someone to replace my door lock and handle and put on an anti-snap lock. I came across Sam and he responded very promptly, and arranged the earliest appointment to see me. The service was very quick and the quality of the work was excellent. Sam also gave some great advice along the way. Thank you for your help at such short notice.
Posted on Google Google
Philip Green profile picture
Philip Green
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Although not an emergency Sam arrived promptly, diagnosed problem and gave an estimate to repair fixed problem ,very reasonable cost Would recommend.
Posted on Google Google
Unknown Unknown profile picture
Unknown Unknown
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Would like to thank Prime Locksmith's. Was reasonable in price, came on time and did the job really good. Will definitely be recommending to my family and friends.
Posted on Google Google
Liz rix profile picture
Liz rix
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Excellent. My front door was quite tricky to sort out. Gave me price for work prior to starting and advised me of any extras there may be(there weren't any). Explained what he was doing and why. Went over and above work requested to ensure everything was as it should be. Good price. Prompt work. Would definitely recommend.
Posted on Google Google
Andrew Steed (deetswerdna) profile picture
Andrew Steed (deetswerdna)
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a great experience with Sam, who replaced our front door locking system. From the start, he was professional, friendly, and clearly knew his trade inside out. He explained the options in a way that actually made sense, didn’t push anything unnecessary, and helped us choose a solution that felt secure and good value. The work itself was done efficiently and to a really high standard and everything feels solid and works smoothly, which is exactly what you want with something as important as your front door security. He also made sure everything was tidy before leaving, which we really appreciated. What stood out most was how reliable and straightforward he was—turned up when he said he would, communicated clearly, and took pride in doing the job properly. He clearly cares about his work to a high standard and it shines through in how he works. Wouldn’t hesitate to recommend Sam to anyone needing a locksmith. Honest, skilled, and genuinely helpful. He will be out locksmith moving forward :)

Book a Rotherham locksmith

Send a photo of the door taken from the outside, square on, so the lock and the handle are both in frame. Sam replies with what the job needs and what it will cost. If you are locked out right now, call or WhatsApp him instead of sending a message.

Work Sam Does Most Often in Rotherham

Each of these is the same work described on this page, set out in full on its own page with the faults, the parts and the method.

Emergency Locksmith

Lockouts opened without damage, day or night, across Rotherham and Sheffield.

Lock Change

Locks changed after a move, a split, a lost key or the end of a tenancy.

Anti Snap Locks

TS007 3 star cylinders measured and fitted flush to the handle.

Burglary Repair

Doors and frames made secure the same day, then repaired properly.

Rotherham Locksmith Questions Answered in Short

Short answers on how fast Sam reaches Rotherham, what moves the price, which doors he works on and how he is paid. If your question is not here, call Sam on 07842 685254.

How quickly can a locksmith get to me in Rotherham

Within 30 minutes or less across most of the borough. The exception is when Sam is already on a job, because he works alone and there is no second van. In that case he tells you how long he will actually be rather than quoting a time he cannot keep.

Do you cover the whole Rotherham borough

Yes. That covers Rotherham town, Rawmarsh, Maltby, Wickersley, Dinnington, Greasbrough, Wath upon Dearne, Brinsworth, Thrybergh, Kimberworth, Thurcroft, Bramley, Aston, Whiston and Swallownest. If you are near the edge of the borough, ring and ask, because the answer is usually yes.

How much does a locksmith cost in Rotherham

It depends on the job, the parts and the time of day rather than on where you live in the borough. Sam quotes on the phone before he sets off and that quote is what you pay, with no call out fee on top and no VAT. A lockout, a cylinder swap and a full mechanism replacement are three different prices because they are three different jobs.

Is there a call out charge for an emergency locksmith

No. Sam does not charge a call out fee on top of the job, and he does not charge for turning up and quoting. The price agreed on the phone is the price for the work. Out of hours work is charged at a different rate for the work itself, which is said on the phone before he sets off.

Why do some locksmiths charge so much more than others

Most of the difference is the business model rather than the work. A national booking service takes the call, passes the job to whoever is nearest and takes a cut, so the price has to cover both. Sam is the one who answers the phone and the one who does the job, so there is nothing to add on top.

What should I do if a locksmith has overcharged me

Ask for an itemised invoice showing the labour and the parts separately, and pay by card rather than cash so there is a record. If the final figure is higher than the quote and nothing was said before the work started, you are entitled to challenge it, and an itemised invoice is what you need in order to do that.

Can you open a door without drilling the lock

Yes in most cases. A lock that is simply locked, rather than broken or snapped, can usually be opened without damage and left working afterwards. A lock that has already failed inside, or one that has been attacked, often has to be replaced, and Sam says which it is before he starts.

Are there locks a locksmith cannot open

Few, but they exist. A high security cylinder with an active anti pick and anti drill package can take long enough that replacing it is cheaper than opening it, and a mechanism that has broken inside the door cannot be opened at all without cutting into it. Sam tells you which situation you are in at the door rather than afterwards.

My uPVC door handle lifts but the key will not turn

That is a failed gearbox inside the multipoint mechanism, and it is the most common call in Rotherham. The door is still usable until the mechanism gives up completely, so it is worth ringing before it locks you out rather than after. The repair is a mechanism replacement rather than a new door, and Sam carries the common sizes on the van.

Do you repair composite and patio doors as well

Yes. Composite doors usually need the hinges adjusting and the keeps resetting rather than a new mechanism, which is covered on the composite door repairs page. Patio and sliding doors are a different job again and are covered on the patio and sliding door locks page.

Can you repair window locks and handles

Yes. Window handles, espagnolette mechanisms and locking points on uPVC and aluminium frames are all repairable, and the window rarely needs replacing. That work is on the window lock and handle repairs page.

Will my insurer accept the locks you fit

Yes, where the policy names a standard and the door takes it. Wooden doors are usually asked to carry a BS3621 mortice lock, and uPVC and composite doors are usually asked for a cylinder rated to TS007 3 star or Sold Secure Diamond. Products tested against police backed requirements are listed by Secured by Design, and Sam fits to those standards as a matter of course.

Do you change locks for landlords between tenancies

Yes, and it is a large part of the Rotherham work. Sam changes the locks, supplies the number of keys the agent and the tenant need, and invoices afterwards rather than taking payment at the door. The keys are cut and handed over on the day, and the old cylinder goes with them if the agent wants it kept.

Do you work on shops and business premises in Rotherham

Yes, within limits. Aluminium shopfront doors, cylinder changes and lock repairs are all covered on the commercial lock repairs page. Master key suites, access control and panic bar installation are outside what Sam takes on.

How do I book a locksmith in Rotherham

Call or WhatsApp 07842 685254. For anything that is not urgent, send a photo of the door from the outside and Sam replies with what it needs and what it costs. The contact details and hours page has every way of reaching him.

Who will actually turn up at my door

Sam Gregory, every time. He is one locksmith with one van, DBS checked and insured with public liability cover, and he does not subcontract the work out. His background and the way he works are on the Sam Gregory, the locksmith page.